Help Center
Billing
Plans, payments, invoices and cancellations.
Common questions
How do I upgrade my plan?
Open the pricing page while signed in and choose a plan; checkout is handled securely and your new limits apply immediately after payment.
Can I switch between monthly and yearly billing?
Yes. Yearly billing is charged once per year and is cheaper per month than paying monthly.
What happens if I cancel?
Your plan stays active until the end of the period you already paid for, then the account moves to the free plan. Your forms and responses are not deleted.
Where are my invoices?
Invoices are emailed after each successful payment and are available from your billing records.
Do prices include tax?
Applicable taxes are calculated at checkout based on your billing country and shown before you confirm.
Do you offer refunds?
Refunds follow the published refund policy; see the refund policy page for the current terms.