Enquiries you can triage
A topic field means sales messages never sit unread in a support queue.
Form Types
Build a contact form for your website
A contact form is usually the highest-traffic form on a website and the one people put the least thought into. Adding a topic field and two qualifying questions turns anonymous "hello" messages into enquiries your team can actually prioritise.
How to create a contact form in Formblyt
Keep the core to four fields
Name, email, topic and message. That is the whole baseline contact form.
Add a topic selector
Sales, support, partnership, careers — this one field decides who reads the message.
Qualify sales enquiries
Use conditional logic to ask budget, timeline or company size only when the topic is sales.
Set expectations on submit
Write a confirmation message that states your real response time.
Embed or link it
Put the short link behind a Contact button, or share the QR code on print material.
Work the inbox
Filter submissions by topic in the dashboard and export leads to your CRM.
What to include in a contact form
These are the fields most small businesses, agencies, freelancers and website owners end up needing. Start with them, then cut anything you will not act on — shorter forms get finished.
- Name
- Email address
- Phone number (optional)
- Company or organisation
- Topic of enquiry
- Message
- Budget range (sales enquiries only)
- Timeline (sales enquiries only)
- How did you hear about us
- Consent to be contacted
Not sure where to start? Describe your contact form to the AI form generator and edit the draft it produces.
Benefits
Better-qualified leads
Conditional budget and timeline questions surface serious enquiries immediately.
No inbox chaos
Every message is a structured record with the context attached.
Free to run
A contact form fits comfortably inside the free plan for most small sites.
Features
Conditional lead qualification
Show sales questions only to sales enquiries.
Spam-resistant structure
Required structured fields and validation reduce junk compared with a bare email link.
Branded appearance
Match your site's colours, fonts and logo so the form does not look bolted on.
CRM-ready exports
Export enquiries as CSV for import into your CRM.
Frequently asked questions
Can I add the contact form to my website?
Publish the form and link your Contact button to the short link, or place the QR code on print material. The form opens as a fast, branded page on any device.
How do I reduce spam?
Use a topic dropdown and required structured fields rather than a single free-text box, and keep an eye on the responses dashboard — structured forms attract far less junk than an exposed email address.
Can enquiries go to different teams?
Use the topic field to categorise, then filter by topic in the dashboard or on export to route each group to the right team.
Is the contact form free to use?
Yes. You can build and publish a contact form on the Formblyt free plan, within the free plan's monthly form and response limits. Paid plans raise those limits and unlock branding removal and advanced analytics.
Do respondents need an account?
No. Anyone with the link or QR code can complete the form in a browser. You can optionally require an email address if you need to identify each respondent.
Build your contact form now
Start from a prompt or a template, edit the questions, and publish a shareable link in minutes. Built for small businesses, agencies, freelancers and website owners.